About

My name is Nico Jan. For eight years, I studied how people process complex information, where their attention breaks down, and what happens when the structure of a message doesn't match the way someone actually thinks. I did that work in classrooms, but the problems were never limited to education.

I design experiences by starting with observation. Watching how someone interacts with a layout, a set of instructions, or an interface tells me more than any assumption about what should work. That habit of watching closely and restructuring based on what I see is what connects everything in my practice, from the tools I've built to the research I've conducted.

I'm now focused on bringing that process into UX design and research, where I can apply it to products, services, and systems at a broader scale.